ABOUT XLENT EQUIPMENT

Xlent Equipment is a manufacturer of proven spray application equipment such as drywall sprayers, fireproofing machines, stucco pumps and much more. We make your spray application jobs easier, faster and less expensive. Since 1988 the focus of our business is to constantly improve application methods for the coatings industry. The rugged, high-quality spray equipment machines you see available on this web site are the result of years of innovation, testing and feedback. Our sprayers are manufactured at the highest quality to ensure maximum efficiency.

Quality and Service

We take great pride in the durability of our equipment, and the service that we provide with it. All equipment is made by the best components available. We are constantly testing new products that might better what we have already perfected. Technical support is always made available to customers by contacting our technical support team. We have knowledge in all different types of fields, and can help with application methods anytime upon request. We want our customers to succeed!

Customizing Customer Service

Looking for equipment that can provide the right service for your needs? Take a number. It seems that when it comes to equipment these days, everyone has the "right" machine for the job. Besides, there is nothing wrong with some friendly competition, right? Try explaining that to the contractor who has bought the "right" machine, for the "wrong" purpose. This is a problem that occurs often due to improper material knowledge and poor customer service on the part of the equipment provider.

Xlent Equipment believes that each individual contractor has his/her specific need for equipment. It then becomes our responsibility to ensure that the right "fit" of equipment is made for the customer's desired need/purpose. We call this "customized customer service" The key to this service is product knowledge. It can be obtained only by working with the product, or extensive testing. We do not pretend to know the capabilities of our equipment. Instead, we spend countless hours in our testing facility finding out. This gives the potential customer/distributor the satisfaction of knowing that this equipment works, and how.

By "customizing" our customer service, we have opened numerous doors to existing, as well as new, markets. If we do not know, we will find out. This is how we have grown our business since 1988. In order to compete with some of the big players out there, we go that extra mile in testing new and existing products so that our customers won't have to. This service is not only an ongoing procedure at Xlent Equipment, we also extend this service to existing customers at any time to aid them in the application of new products. Basically, if you need to know, let us find out for you or, at the least, provide the necessary technical assistance to guide you.

It is our mission to be the preferred choice in the equipment industry because we consistently deliver an extremely high level of service and are committed to meeting our customers' unique needs in the most creative, flexible and cost-effective manner possible.

The definition of customer service varies from company to company. Xlent Equipment's definition of customer service varies from customer to customer. Every need is different, thus making Xlent Equipment different. Do you want to make a difference in your application needs? Give us a call.